Dealing with hail damage can be stressful, but knowing what to expect during your repair appointment can help ease your concerns and ensure a smooth, hassle-free experience. At Fix Hail Free, we’re committed to providing top-quality service and clear communication every step of the way. In this blog, we’ll walk you through what you can expect during your hail damage repair appointment, from the initial inspection to the completion of the repairs.

1. Free Inspection and Detailed Estimate

Your repair journey begins with a free inspection:

• Comprehensive Assessment: Our master certified technicians will thoroughly inspect your vehicle to assess the extent of the hail damage. We look for both visible and hidden damage, ensuring that all areas of your vehicle are checked.
• Detailed Estimate: After the inspection, we’ll provide you with a detailed estimate of the repair costs. This estimate will include all necessary repairs, such as Paintless Dent Repair (PDR), glass replacement, or cosmetic touch-ups, along with a breakdown of the costs.
• Insurance Coordination: If you’re using insurance to cover the repairs, we’ll work directly with your insurance company to ensure the estimate is approved and that all repairs are covered. We handle all the paperwork and communication with your insurer, so you don’t have to.

2. Scheduling the Repair

Once the estimate is approved, we’ll schedule your repair appointment:

• Convenient Scheduling: We offer flexible scheduling options to accommodate your needs. Whether you prefer to bring your vehicle to our facility or take advantage of our free pick-up and delivery service, we’ll work with you to find a convenient time.
• Loaner Vehicle Availability: If you need a vehicle while yours is being repaired, we offer complimentary loaner vehicles. This service ensures that you can continue with your daily activities without disruption.

3. The Repair Process

When your vehicle arrives at Fix Hail Free, our expert technicians will begin the repair process:

• Paintless Dent Repair (PDR): For most hail damage, PDR is the preferred method of repair. Our technicians use specialized tools to gently massage the dents out from the underside of the panels, restoring your vehicle’s original shape without affecting the paint.
• Glass Repair and Replacement: If your vehicle’s windows or windshield were damaged by hail, we’ll repair or replace the glass as needed. We use high-quality materials to ensure that your vehicle is safe and secure.
• Cosmetic Touch-Ups: In addition to dent repair, we’ll address any scratches, chips, or other cosmetic damage caused by the hail. Our goal is to restore your vehicle to its pre-damage condition, making it look as good as new.

4. Quality Control and Final Inspection

Before we return your vehicle to you, we conduct a thorough quality control check:

• Final Inspection: Our technicians will perform a final inspection to ensure that all repairs have been completed to the highest standards. We check for any remaining dents, paint imperfections, or other issues that may need attention.
• Customer Satisfaction: We want you to be completely satisfied with the repairs. If you have any concerns or questions during the final inspection, our team is here to address them and make sure everything meets your expectations.

5. Delivery and Warranty

Once the repairs are complete, we’ll arrange for the return of your vehicle:

• Free Delivery: If you opted for our pick-up and delivery service, we’ll bring your vehicle back to your home or office at a time that’s convenient for you. If you brought your vehicle to our facility, you can pick it up once the repairs are finished.
• Lifetime Warranty: All repairs performed by Fix Hail Free are backed by our lifetime warranty. This warranty covers both the workmanship and materials used, giving you peace of mind that your vehicle is protected long after the repairs are completed.

6. Follow-Up and Care Tips

We believe in providing ongoing support even after the repairs are done:

• Follow-Up Call: After your vehicle is returned, we’ll follow up with you to ensure that you’re satisfied with the repairs and to answer any questions you may have. Your feedback is important to us, and we’re always here to help.
• Care Tips: To help you maintain the quality of the repairs, we’ll provide you with tips on how to care for your vehicle post-repair. This includes advice on cleaning, parking, and protecting your vehicle from future hail damage.